The TTC framework
Three dimensions. One product.
TTC stands for Time, Trust and Cooperation. The framework argues that resilience is not an average of strengths, but the product of three correction capacities. A system fails when it cannot see, believe and correct in time.
TIME, see it while it's still cheap
Detection speed. The distance between a weak signal appearing and the organisation actually treating it as one.
TRUST, operational, not theatrical
Not the trust of posters and offsites. The trust that lets a junior contradict a senior, and that rests on visible evidence rather than verbal reassurance.
COOPERATION, coordination that survives stress
Not the cooperation of steady state. The cooperation that names the correction owner before the failure and rewards early correction over late blame.
This diagnostic is not a personality test, a productivity tool or a risk scorecard. It is a companion to The Airport Bathroom Test: a way to test whether a system can still see, believe and correct before failure becomes public.
The Airport Bathroom Test
Why Strong Systems Break and What Builders Do Differently
The Airport Bathroom Test argues that systems do not fail only because shocks are large. They fail when they can no longer see, believe and correct in time. The TTC framework is the diagnostic architecture behind that argument.
Available September 8, 2026
If the diagnostic revealed something worth correcting, or if you want to reach the author about the book, an organisation or media, you can send a confidential signal.
Questions before you run the diagnostic
Where do the 12 questions come from?[+][−]
The 12 questions translate the TTC framework into a short diagnostic. Four questions test Time, four test Trust, and four test Cooperation. Together, they ask whether a system can still see, believe and correct before failure becomes public.
Why a product and not an average?[+][−]
Resilience is not an average strength. It is the product of Time × Trust × Cooperation. If one dimension collapses, the whole system becomes fragile, even if the other two look strong.
Is my data stored?[+][−]
You can take the diagnostic without providing your name or email. Your anonymous answers and scores are stored so results can be studied in aggregate, with no name, email or account attached. If you request an emailed report, your email address and diagnostic result are stored so the report can be delivered. If you join the signal list, only the details submitted through that form and the corresponding consent record are stored. Email addresses are used only for the stated purposes.
Can TTC be scored for a real organisation?[+][−]
This online diagnostic is a first signal, not a formal audit. A real organisational TTC score requires evidence, interviews, calibration and context. That deeper scoring belongs to advisory work with leadership teams, boards or public institutions.
